Shipping policy

Shipping Policy

At Whitney Jewellery, we are committed to delivering your order safely and efficiently.

Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Methods & Estimated Delivery Times

Shipping Rates

• Standard Shipping: $8.99 per order

Shipping Destinations We currently ship to the United States. If you are located outside the US, please contact us before placing an order.

Customs & Import Duties International shipments may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the buyer. Whitney Jewellery is not responsible for any customs delays or additional charges.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2-3 business days for tracking information to update.

Lost or Delayed Packages If your package has not arrived within 30 days of the shipping date, please contact us and we will investigate the issue promptly.